1. Application of these terms
These terms govern every quotation issued, accepted and performed by FGS BUILDERS LIMITED for residential building, brickwork and related contracting services described on this website. By requesting a quotation, accepting a quotation or allowing work to begin, the customer agrees to the terms set out in this document together with the specific conditions written on the face of the quotation.
Nothing on this website is an offer to contract until FGS BUILDERS LIMITED writes and issues a signed quotation. The acceptance of that quotation by the customer creates the contract. These terms, read with the quotation, form the whole agreement between the customer and the company, and any local practice or prior conversation that conflicts is replaced by what is written here.
2. The contracting company
The contracting party is FGS BUILDERS LIMITED, whose registered and site office address is 45 Botwell Lane, HAYES - UB3 2AD, United Kingdom (GB). The company email is touch@fgsbuilders.autos and the telephone is +14045377488.
The developer responsible for presenting the building services on this website works under the name FGSBuilders. That developer acts for and on behalf of FGS BUILDERS LIMITED. Where these terms refer to the company they also bind FGSBuilders acting in its capacity on the same work.
3. Quotations and acceptance
A quotation is a written price for works described in drawing notes and a schedule attached to it. A quotation stands open for a stated period, commonly sixty days, within which the customer may accept it in writing. After that period the price may be reviewed if material costs have shifted.
Acceptance should be given in writing so there is a clear record. Where a customer asks work to begin before signing, the same acceptance is taken once a deposit is paid, and the company treats that payment as instruction to proceed under these terms.
4. What a quotation covers
Every quotation lists the measured quantity of the works, the materials and finishes to be used, the sequences that will be followed, the programme durations and the staged payment points. The customer should read the schedule of works carefully because it defines exactly what is included and at what standard.
The quotation includes the labour, materials, plant and supervision needed to carry the described works to the point of handover. It also includes the normal licence, skip and disposal costs for the works named. It does not include matters the owner must arrange separately, which are listed below.
5. Works outside a quotation
Work not named in the quotation is outside its price. Common exclusions are the owners fixtures such as kitchens, bathrooms or sanitary goods and some specialist trades that the owner chooses to run separately. Structural calculations, engineering reports, planning applications and formal Building Control fees for new work are separate from the site labour and are either noted on the quotation or priced as a variation.
Ground is rarely uniform. If excavation reveals underground services, contaminated fill, rock, springs or a fragile sewer, the extra cost that only such conditions bring is agreed as a variation before being carried, so the customer is never faced with a surprise bill. These are dealt with under the variation section below.
6. Deposits and payment stages
New home construction and substantial extensions are funded in stages as the work appears, not in one payment. The quotation shows each stage and its proportion so payments match visible progress on site. A small deposit may be requested at acceptance to reserve a crew and to order leading materials.
Deposit terms follow a fair pattern. For a quoted contract the deposit is modest and refundable only in the way set out in the cancellation section. No pressure is placed on a customer to pay ahead of the listed stage and each stage is invoiced as the described elements are done.
7. Payment terms
Staged invoices are payable within the days stated on the invoice, commonly fourteen days. Payment may be made by bank transfer to the account on the invoice. The company does not ask for payment over this website or by ordinary unprotected email.
Where a payment falls late the company may pause work until the account is brought current, always telling the customer first. Interest may be applied to overdue amounts only to the extent the law allows and after a written reminder. The company prefers a straight conversation about cash flow to an unexpected stoppage, so it raises concerns early.
8. Variations and extra works
A variation changes the scope described in the quotation. When a customer asks for a bigger window, an extra socket or a moved wall the company prices the change and confirms it in writing before proceeding. A variation adds to or reduces the contract sum accordingly and may shift the programme.
No variation is binding on either side without written agreement. If hidden ground conditions force a change that cannot wait, the company describes the situation, gives a fair price and proceeds only with the owner agreement. All extra works are therefore agreed in advance and never slipped quietly onto the final invoice.
9. Start dates and programmes
The quotation gives a likely start date and a completion programme. These dates are given in good faith based on the information at the time. Building work depends on weather, deliveries, approvals and the finishing trades, so the stated date is an estimate of good practice rather than a fixed deadline.
The company makes every reasonable effort to start on the day promised and to hold the programme. If a delay arises the customer is told promptly with the reason and a revised outlook. Delay caused by owner decisions, by other contractors or by events outside the company control does not create a penalty against the company.
10. Ground and site conditions
Groundwork involves the unknown. The company prices foundations from the available survey, levels and drawings. If the ground proves to be far worse than expected or holds found obstructions, that condition is classed as a variation and priced on the basis of the actual ground found before extra excavation starts.
The owner should tell the company about known services, drains, tanks, buried cable or former uses of the land before work begins. Where the owner does not know, the office will still protect the site with a reasonable check. Fair dealing applies on both sides of this term.
11. Owner preparation duties
The owner makes the site available for work in a safe and lawful way, keeps the title free of undisclosed rights that block access and arranges any easements that a driveway or scaffold needs. Gateways, parking and the storage area for materials should be understood before the first delivery arrives.
Where the owner runs their own kitchen or bathroom goods on the scheme, those should be ready on site to the programme so the second fix is not held up. The company gives the owner a simple list of the preparation that belongs to them at the moment a quotation is accepted.
12. Materials and supply
The company sources good quality materials and matches the types named on the quotation. Brick batches differ from run to run, so a facing brick that matches the house is ordered against a sample the customer approves before the walls go up. Any substitute that keeps the same look and quality is agreed first.
Owners goods are installed with care but their later failure from manufacturing fault is a matter for the maker. The company checks delivered goods for obvious damage on arrival and will note and photograph any issue so the maker claim stays fair and simple.
13. Access and working hours
Crews work the normal site hours of the area, generally between 08.00 and 18.00 on weekdays and shorter Saturday hours, respecting local noise rules and the working hours the neighbours reasonably expect. Sunday working is rare and only by agreement.
The company keeps a secure and tidy site, parks considerately and gives the owner keys or day time access as needed. If the owner needs the house entered at a specific time the office is told, and a quiet hour for young children or home working can usually be arranged around the noisy first trades.
14. Health and safety on site
Every site runs to the health and safety rules that guide smaller residential works. This includes a sensible risk assessment appropriate to the scale of the job, safe access for the crew, and a tidy stance that keeps trip and fall hazards low. Sub contractors are chosen for sound safety practice as well as skill.
The owner and family stay safe by staying out of the immediate working zone while machines run. Guard rails, edge protection and the exclusion of children from excavations are not requests but the way a professional site is run. The company will explain any rule the owner questions.
15. Documents and approvals
The quotations and approvals for a build should be in place before the higher value stages begin. The company helps organise structural calculations and supports the Building Control inspection steps as each stage is uncovered, keeping the owner file so the history of the build is easy to prove later.
Fees charged by an authority or a warranty body sit with the owner and are shown as a separate line in the quotation. Where the company acts as the agent for a fee it passes the receipt through and keeps the trail transparent.
16. Warranty and workmanship
The works are carried out with reasonable skill and care by competent trades backed by the office. Workmanship is warranted to be free from defects arising from the way the company built for a period of twelve months from practical handover, matching the standard of repair an owner can reasonably expect from new building work.
A defect means a genuine fault in the installed work, not a change in an owners taste or a twice annual maintenance need. Within the period the company agrees in writing to remedy defects in the workmanship it supplied, on reasonable notice and without charge to the owner.
17. Snagging and handover
As the works near practical completion the company walks the rooms with the owner and records the snag list of small items left to finish. The items are corrected in a short working follow up and the owner sees the list cleared before the keys and the completion file are handed across.
Practical completion means the works are usable for their intended purpose with only minor unfinished items listed. From that point the programme duty is met, the settlement invoice is raised and aftercare begins under the warranty. Keys and manuals are handed together so nothing is left to chance.
18. Defect rectification
The company deals with genuine reports of faults as a priority, distinguishing a fault in its work from an external cause. A report within the first six months receives the fastest reply. Beyond the first year the standing insurance and maker guarantees take over and the office helps the owner use them.
Rectification under warranty is done to the same standard as the original work and needs sensible access and the same courtesy as the first visit. A short call, an honest look and a clear date bring most warranty matters to a close.
19. Liability limits
Nothing in these terms limits the liability the law does not allow a supplier to limit, including liability for death or injury caused by negligence or for fraud. Within that frame the company holds proper public and employers liability for the trade it carries out.
For works it does not carry, such as a rivals plumbing beyond a wet room or a specialists appliance, the responsibility rests with that trade. The limit of any financial claim against the company sits at a sum that reflects the building contract rather than an open ended risk, which is how home building risk is shared fairly.
20. Cancellation by the owner
An owner may cancel a contract not yet started by written notice. The company returns any deposit less the agreed cost of materials ordered, paperwork and crew time it cannot reasonably recover, and gives a receipted breakdown of the deduction.
Where work is partly complete the owner pays for the value of completed stages and the materials already purchased and delivered, measured honestly and itemised. Nothing is kept that was not earned, and a fair statement is issued to close the file.
21. Stoppage by the company
The company may stop work and treat the contract at an end if the owner fails to keep to payment stages despite written reminder, denies the company access for a length that blocks progress, or otherwise makes the work impossible to carry out safely and lawfully.
On stoppage the company safeguards the site, secures materials and issues an account for the value of work done to that point. The owner receives a clear closing statement and any due balance is settled before final materials are removed from the plot.
22. Waste and skip disposal
The quotation includes the removal of the waste its own works create. Rubble, old fixtures and building off cuts go to licensed disposal through a turned skip, holding to the waste rules of the area.
Waste brought to the site by the owner, such as a private house clearance, is the owners responsibility unless agreed otherwise on the quotation. Correct disposal matters because how a yard treats its rubbish is part of how it treats the neighbourhood.
23. Insurance
The company carries public liability insurance and employers liability insurance appropriate to residential building work and confirms the cover on request. The policy protects the public against injury or damage caused by the company activity on site.
Owners goods and the building fabric itself remain the owners responsibility for risks beyond the company control, such as storm or theft overnight, though the company takes reasonable care to secure the site. Evidence of cover can be requested at any stage and is provided without fuss.
24. Neighbour relations
A building site sits beside someone. The company warns neighbours before noisy work, keeps the public footway clear, controls dust and spoil and leaves the same gates and drives tidy at the end of each day as it found them.
Where boundary work borders a neighbour the company works to the shared line respectfully and flags anything that needs the neighbour to move a vehicle or to give a moment of access. Most complaints about a side job start with poor manners rather than poor walls, so the manners come first.
25. Disputes and governing law
These terms are governed by the law of England and Wales, which is where the company office and site operations sit. A dispute arising from a construction contract is resolved first by a frank exchange between the office and the owner, then by mediation if that is sensible.
Where a formal route is unavoidable the courts of England and Wales have jurisdiction. The company would rather settle a difference at the office desk with a shared look at the snag list than in a courtroom, and it says so plainly in every written agreement.
26. Contact about these terms
Questions about a quotation, a clause above or the running terms of a build should go to FGS BUILDERS LIMITED at 45 Botwell Lane, HAYES - UB3 2AD, United Kingdom (GB), by email to touch@fgsbuilders.autos or by telephone to +14045377488 during office hours.
The site office returns messages within a working day. As the developer FGSBuilders presents this contract information on behalf of the same company, so a note to the address or number above reaches the right desk every time a build question comes up. Nothing in this page removes the right an owner holds under the law of the land.
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